인 앳 터재넉 니어 이타카

Room was spacious and clean with a view of the lake. Location is very near to the lower falls trail. Would suggest to have a kettle in the room and also have food options at the hotel .

環境非常小資和安靜！晚上的篝火和音樂都很酷！早餐不多 但非常可口！餐廳外的風景非常美，還能看到美麗的湖

The only issue we had is a the very loud air conditioner in our room. Too bad the restaurant doesn't serve lunch and the continental breakfast ( included in the stay) was a bit disappointing.

Very nice property. The staff of the restaurant was excellent - professional, knowledgeable and friendly. The staff of the hotel was friendly too, however, we would hoped them to be a bit more acommodating or customer focused. After we brought all our luggage to the reception we were told that the room is in another building, 3-5 minutes away. When we asked for a dinner at 7pm we were firmly told that only 7.45pm would be feasible, although there were not so many tables occupied when we arrived. That's all ok, and we enjoyed the stay. However, c'est le ton qui fait la musique as the French say. Being a bit more sympathetic, friendly and less insisting makes a difference. That the location does not offer any drink options during the day when arriving early is not really a 4-star hotel like. The breakfast was ok but a bit of a contrast to the level of the restaurant food and service the evening before. The latter was top, with fresh ingredients, nicely served while the breakfast offered some scrambled eggs (ready-made, not fresh eggs), only brewed coffee, a sweet (?) youghurt etc. - in short: there is a mismatch. I hope you take the feedback constructively. Overall, a very nice hotel, an exceptional location, the room was great. Paying a bit more attention to these details would make the 4th star.

Great views and location, comfortable room. Breakfast was quite simple but the restaurant/staff at the restaurant were very nice.

Lovely room however balcony was very dirty, uncleaned. tub drain would not close for a bath. Also got chilly at night. Heat would not come on at all. Assume the heat was turned off.